Did you cancel you credit card?

Note to self: 'Cancel credit cards prior to death!



Be sure and cancel your credit cards before you die! This is so priceless
and so easy to see happening - customer service, being what it is today!


A lady died this past January, and ABSA bank billed her for February and
March for their annual service charges on her credit card, and
Then added late fees and interest on the monthly charge. The balance had
been R0.00, now is somewhere around R60.00.

A family member placed a call to the ABSA Bank:

Family Member:
'I am calling to tell you that she died in January.'

ABSA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'Maybe, you should turn it over to collections. '

ABSA:
'Since it is two months past due, it already has been.'

Family Member:
So, what will they do when they find out she is dead?'

ABSA:
'Either report her account to the frauds division or report her to
the credit bureau, maybe both!'

Family Member:
'Do you think God will be mad at her?'

ABSA:
'Excuse me?'

Family Member:
'Did you just get what I was telling you . . . The part about her
being dead?'

ABSA:
'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:
Family Member:
'I'm calling to tell you, she died in January.'

ABSA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'You mean you want to collect from her estate?'

ABSA:
(Stammer) 'Are you her lawyer?'

Family Member:
'No, I'm her great nephew.'
(Lawyer info given)

ABSA:
'Could you fax us a certificate of death?'

Family Member:
'Sure.'
( fax number is given )

After they get the fax:

ABSA:
'Our system just isn't set up for death. I don't know what more I
can do to help.'

Oh my word!

Even after he's been repeatedly told she is dead they dont get it. How much respect these people have for the dead hey?

I like that he gave them the grav site. They'd probably want to exhum the body and ask her to pay before she gets to heaven...eish mara.

Nice, IF you know when you will die.

Most of us don't!

Great one, Cheri!
Were'd you find it?

Eish, bureacracy, cant live with it , cant live without it, and obviously, you cant die too!

Methinks i have to change my bank...

haha - nice one cheri , your're on a roll today , keep em comming..

Note to self: Have a copy of death certificate and some ashes sent to bank when I die.....cause they'll probably want proof. :P

Nice Cheri... :)

Great one Cheri. Thanks for a good start to a Monday.

Nice one Cheri,
don't even get me started about SA banks.....
Sometimes it's easier to close your account and change banks than try to cancel debit orders or reverse incorrect bank charges that leave you with a negative balance!?
Remember those brilliant Standard Bank T-shirts with the W in place of the B? he he

I suppose that there should be a huge post box at the crematorium. Then they can burn all the accounts there! Lol!

HA HA HA ! The people are ABSA-LUTELY useless !