Internet Plugs in Singapore?

My boss told me that he couldn't connect his laptop to the internet plugs in a Singapore hotel. When he asked the hotel for help, they told him that his cable wasn't powerful enough. Does anyone know where I can buy the right kind of cable in the US and what it's called?

I'd like to add that the cable plugged in, but nothing was being transferred to or from the connection.

If it plugs in, it probably works. If your boss isnt computer savy, hes most likely doing something wrong on the software side. I doubt it has anything to do with hardware, unless the wire is just old and needs to be replaced.

If thats the case you have to know what kind of internet plug hes using. If its the "big telephone plug" then it is most likely an RJ45 wire. You can get them pretty much anywhere. If it is a telephone jack size wire, then you need a telephone wire. Agian, you can find them anywhere. Radioshack, etc, etc..

Good luck!

By right all laptops should have wireless feature in it.
Unless that laptop is over 10 years old.
Anyway try to get your boss/the hotel management to enable the wireless function for him, that way he doesn't need any internet plugs/cables or etc.

I'm sure most Hotels' nowadays have Wifi or wireless line.
Just get someone to enable it for him.